Sonofield Ear Trainer Privacy Policy

This privacy policy (“Privacy Policy”) describes how Sonofield Ear Trainer (“we,” “our,” or “us”) collects, processes, and protects your information when you use the Sonofield Ear Trainer mobile application (“App”) and related services.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The current version of this Privacy Policy will always be available within the App and on our website.

1. Contact Details

Name: Sonofield Ear Trainer Education Ltd.
Correspondence Address: PO Box 54523 Highgate PO, 7155 Kingsway Burnaby, BC V5E 4J6 Canada
Email Address: support@sonofield.com

For privacy-related inquiries, please contact us via the email address provided above.

2. Information We Collect and How We Use It

Device ID

• What we collect: A randomly generated device ID connected to your purchase.
• Purpose: To help with support cases and manage app subscriptions.

Purchase Information

• What we collect: Purchase-related information.
• Purpose: To handle subscription and purchase services.
• Processing Providers: RevenueCat, App Store, Play Store, Stripe.
• Note: RevenueCat, App Store, Play Store and Stripe process only the necessary information required to provide this service.

Analytics Data

• What we collect: Non-personal analytical data related to app usage (e.g., which games were played).
• Purpose: To improve the app and provide insights into its functionality.
• Processing Provider: PostHog.
• User Choice: Users may opt out of analytics data collection via the App’s account settings.

Crash Data

• What we collect: Non-personal crash-related data.
• Purpose: To identify and resolve technical issues.
• Processing Provider: Sentry.
• User Choice: Users may opt out of analytics data collection via the App’s account settings.

Email Addresses

• What we collect: Email addresses of users who sign up for our email list.
• Purpose: To send updates, news, and promotional materials.
• Processing Provider: Squarespace.
• User Choice: Users may unsubscribe at any time by following the instructions in the email.

3. Purposes of Processing and Legal Basis

• To provide the service: Performance of a contract.
• For analytics and improvements: Legitimate interest, with an opt-out option provided.
• To ensure app functionality and address crashes: Legitimate interest, with user controls for opting out.
• For email marketing: Consent-based; users can withdraw consent at any time.

4. Data Storage and Retention

We retain data only as long as necessary for the purposes outlined in this Privacy Policy. Email addresses are stored until users unsubscribe or until the information is no longer needed.

5. Sharing and Transfers

We share data with the following service providers:

• RevenueCat (purchase processing)
• App Store (purchase processing)
• Play Store (purchase processing)
• Stripe (purchase processing)
• PostHog (analytics)
• Sentry (crash reporting)
• Squarespace (email list)

These providers process data in compliance with applicable data protection laws.

6. Your Rights

You have the right to:

• Access your data.
• Correct or update inaccuracies.
• Opt-out of analytics and crash data collection.
• Unsubscribe from email communications.
• Request data deletion when no longer required.

7. Information Security

We use encryption, pseudonymization, and access controls to protect your data. In case of a data breach, we will notify affected users and relevant authorities as required by law.